Contact by email
For a general enquiry, profile check, or question about a deposit or withdrawal, reach us using the address below. Use a descriptive subject such as “Withdrawal review”, “2FA sign-in help”, or “Fee details”.
[email protected]Get in touch
Help when you need it
Ask the Peraplus team about accounts, deposits, withdrawals, charts, or AI-supported tools. Assistance is available around the clock, but does not include individual investment advice or promises about results.
For faster handling, use the email linked to your account, identify the topic—such as registration, payment, or a technical problem—and include useful screenshots if applicable. Specific details can reduce follow-up messages.
Cases involving an active transaction or withdrawal still being processed may be prioritised where feasible. For your security, we will not unexpectedly request your complete password or 2FA codes.
Getting started with Peraplus? Signing up only takes a few minutes. After your account is ready, our team is available for questions, while the FAQ covers fees, safeguards, and access to various markets.
Expected response time
Most first replies are sent within a few hours. Larger queues or payment verification can take longer, but we will provide updates as your request moves forward.
Want to begin?
Set up an account within minutes without a required phone call. Once registered, our team can walk you through the interface and help you configure starting risk controls.
Create my accountPopular support topics
- Setting up your profile and confirming your email
- Funding methods, available payment choices, and listed charges
- Withdrawals: expected timing, status updates, and requested paperwork
- Keeping your account secure: 2FA, sign-in access, and approved devices
- Charts, alerts, and automation preferences
When support is available
The contact options listed here are open continuously. Unless demand is unusually high, routine enquiries are generally answered within one business day.
Important: trading may lead to the loss of part or all of the capital you commit. We can explain how to use Peraplus, but this support is not personalised financial advice.